Frequently Asked Questions

SHIPPING

Do you Offer Interstate Services?

Yes we do offer interstate services for bulk items we are currently in Abuja and Lagos

Can I get same day Delivery?

Absolutely! at checkout, choose from various delivery options, including same-day delivery. To qualify for same-day delivery, confirm your order before 7 AM in both Lagos and Abuja,

About PriceJolly

Does Pricejolly Have and Office?

Yes we are situated at 2nd avenue road house 3 ext under station byazhin kubwa Arab Road.
Contact Number: 09068489891
Email: customer.service@pricejolly.com

Do you have a mobile App?

We are currently working on this and would update as soon as possible

What does Pricejolly do?

PriceJolly is an online grocery store that offers a wide range of products, focusing on fresh, organic, and healthy food options. Their catalog includes fresh fruits and vegetables, meat, seafood, poultry, dried meat, baking ingredients, and even household items like detergents. They emphasize convenience and variety, delivering fresh and high-quality groceries directly to customers' doorsteps​

Why Should I buy from Pricejolly?

1. Access to fresh and affordable food
2. Convenient delivery options
3. Competitive prices on all products
4.Hygenic products

PAYMENT

What Payment Methods Are Accepted?

We accept a variety of secure payment methods to make your shopping experience convenient. These include:

Credit/Debit Cards: Visa, MasterCard, American Express, Discover

Bank Transfers: Direct bank transfers (where applicable)

Is my card Information Secured?

Your security is our outmost concern. We use Flutterwave, a PCIDSS-compliant payment processor, to handle your card details securely. For more information, see our Privacy Policy.

Order & Returns

How can I make an Order?

1. Visit pricejolly.com
2. Browse the product you need by food categories or use the search bar.
3. Choose the items you are interested in by buying by yourself or sharing with other shoppers.
4. Add items to your cart and check out quickly.
5. Pay for your products securely via Flutterwave or direct transfer into our bank account.
6. Your order summary and confirmation will be sent to your registered email.

How Long Does my Orders take to be delivered?

We guarantee same-day, next-day, and scheduled deliveries from Monday to Saturday. We don’t entertain Sunday deliveries.

Can I return an Order?

Absolutely! If your order meets our return policy criteria, you can return it. Just get in touch with our customer service within 3 hours of receiving your order to start the process. You can find more details on our Return & Refund Policy

Can I pay On Delivery?

We currently don’t offer pay-on-delivery. All orders need to be paid for in advance before we dispatch them for delivery.

Can I apply Coupon or discount code?

To use a discount or voucher code, simply enter it in the designated field at checkout and click "Apply." The discount will automatically be deducted from your total.

Can I Order for Someone?

Absolutely, you can! Simply provide the recipient’s delivery details during checkout, and we’ll ship the order directly to them
We’re Here to Help ! Contact us

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